Hephner TV & Electronics Inc in Wichita, KS Closed now

Reviews about Hephner TV & Electronics Inc

• ★ ★ ★ ★ ★

  October 11, 2019, by Bob Beaman
  Lightning took out my beloved Sony SXRD KDS 60A3000 60" rear projection television after almost 10 years of trouble free operation. I did lots of research online for a replacement before I did any shopping at the stores. The wife and I decided to go to Hephner TV in Wichita, Kansas first. They have a service department and that is a huge plus when buying a new expensive television. If a problem comes up it is much easier to deal with a service manager than dealing directly with the manufacturer. I was greeted by Rob one of their salesmen. He was very friendly and really knows his stuff. I listened carefully to the information he provided about different sets. He made only one error that I detected and that was the weight of the TV I was interested in. This minor error had no bearing on my purchase. Rob at no time pressured me to buy a set, he just offered information, showed us features and demonstrated the televisions. The wife and I ended up buying a LG OLED 65E7 set. The television price was somewhat more than I had planned to spend (about double), but the picture quality, simple remote control and the 178 degree viewing angle pushed me over the edge. Hephner's price was as good as Best Buy and $400 less than ordering from Walmart so I took the plunge. Mr. Hephner offered to test the set before we took it home to make sure it wasn't DOA and that took all of about 5 minutes to un-box, test and re-box it. We are very pleased with the new LG OLED 65" TV and our experience at Hephner TV was great. They will be my first stop in the future when looking for TV and Audio equipment. Thanks to Rob and Mr. Hephner for a great experience. We love our new television. P.S. To the guy that posted the negative review regarding the capacitor incident. Not sure which planet you grew up on, but electronic parts are NEVER returnable unless they are obviously defective. Your lengthy negative review regarding a $4.00 capacitor made me chuckle.
• ★ ★ ★ ★ ★

  September 20, 2019, by RicHie RicH
  Excellent selections for new and some used televisions. Great customer service. Layaway plans available too. Nice clean store, multi-level with a service department. A must stop and see for anyone's viewing and comfort pleasure. Also sells furniture for seating along with a variety of nice television stands.